Welcome to your new home!

We want to ensure your moving experience is as smooth as possible. Please take 2–3 minutes to let us know how we did during the onboarding process. Your feedback helps us improve.

1. Property Viewing

How easy was it to schedule and view the property? *

Did the condition of the property match the pictures in the advertisement? *

Optional: Do you have any feedback on how we could make the viewing process smoother?

2. Leasing & Administrative Process

How easy was it to complete your application? *

How would you rate the clarity and speed of the lease application and signing process? *

Was the invitation to set up your online tenant portal clear and easy to follow? *

How straightforward was it to set up your initial rent and security deposit payments? *

Optional: Did you encounter any technical glitches or confusion while setting up your portal or payments?

3. Move-In Inspection & Condition

How easy was it to access, fill out, and submit your Move-In Inspection Form? *

Did the condition of the property on move-in day accurately match the property when you originally viewed it? *

Were all appliances, utilities, and fixtures fully functional when you arrived? *

4. Communication & Overall Experience

How would you rate the communication from our team during your move-in process? *

What is one thing we could have done to make your move-in week less stressful? *

Move-In Survey

Welcome to your new home!